Voice of Customers

The followings are voices from our customers who stayed at Elite-Inn serviced apartments.
We are greatful if their thanks and advices could be helpful to you in finding more information.
With these voices being great encouragement for us, 
we will keep our services to customers best at all times.

 

Voice. 7

Customer's Profile

National Origin

U.S.A.

Category of Business

-

Period of Stay

1 week

Users

Family (2 persons)

Voice of Customers

We have returned home to California.
As always, we thank you and all the staffs at Tsunashima & Co. for your hospitality last week. We have been coming to Elite-Inn Shimizuzaka since 2004, for both business and vacation reasons, and it is our "home away from home". When we are in California, we often wish that we are in Bunkyo-ku!
We enjoy the hospitality of the staffs, the central location, the quiet neighborhood and the convenience of the apartment. The tea (ocha and kocha), Yebisu beer, and water waiting for our arrival. The fine Miele washer and dryer. The desk with internet access. Particularly, that you remember us when we return.
We do not have any criticism. We wish the exchange rate (dollar to yen) was better as before, so we could visit more often.
Again, thank you, and hope to return soon.

From Elite-inn

It is always great pleasure for us to receive you and your family in our apartment. We thank you very much for your heartfelt message to us.
We, all staff, look forward to meeting you soon again and again.

Voice. 6

Customer's Profile

National Origin

Australia

Category of Business

-

Period of Stay

Jul 2009 (1 week)

Users

Family (4 persons)

Voice of Customers

Great facilities. Enjoyed our stay with 2 young children.
Would recommend to friends and colleagues.

Microwave containers would be useful.

From Elite-inn

They booked through our WEB site.
We hope to see all of you especially cute and grown 2 children.

Probably, microwave containers were necessary to cook for children.
As we can provide them, please don't hesitate to request next time.

Voice. 5

Customer's Profile

National Origin

France

Category of Business

Manufacturing Industry

Period of Stay

Jan. 2008 (1 month)

Users

family (2 persons)

Voice of Customers

This is a nice area where our family enjoy to stay.
All staffs were very nice and efficient. We feel well and secure here. Thank you.
I wanted to watch TV5 (French international TV channel). It was available in Thailand, Myanmer and Cambodia.

From Elite-inn

We are very happy hearing that you could enjoy this "Yushima" and "Hongo" area, where remains lots of greenery and a traditional atmosphere.
As many walking spots are dotted in this area, we believe that you could stay in Elite-inn coming in contact with the nature and traditions.

Unfortunately, TV5 is not available in Elite-inns. Sorry for this unexpectation.

-- P.S. -- Aug. 2008
TV5 is available on internet broadcasting (charge)
Application here (French is available)

Voice. 4

Customer's Profile

National Origin

U.S.A.

Category of Business

-

Period of Stay

Mar.2007 (1 week)

Users

family (2 persons)

Voice of Customers

We had wonderful time in Tokyo.
Thank you for all of your help with details, shopping, dinners and more.
It was terrific! "Domo Arigato!"

From Elite-inn

Intoroduced by a Chairman of our one-time tenant whose office was in Elite-inn Tokyo office floor, they visited in Tokyo and stayed in Elite-inn to attend a wedding reception of the Chairman's daughter.
Though it was short stay for them, we are so glad to hear "Domo Arigato(Thank you)". We are looking forward to seeing you again! "Domo Arigato Gozaimasita!"

* Room stayed : Elite-inn Tokyo 501

Voice. 3

Customer's Profile

National Origin

U.S.A.

Category of Business

Doctor

Period of Stay

Mar.2007 (1 week)

Users

family (3 persons)

Voice of Customers

Your administration staff handled the reservation by e-mail with efficiency. Your concierge staff anticipated our needs and was immensely helpful with reservations and directions.
A sample-sized container of dish-washing liquid for doing a few dishes by hand.
A few tea bags on arrival would be nice.

From Elite-inn

They had stayed with us during their visit in Tokyo as a visiting professor in the Tokyo University. This time they visited in Japan for their pleasure, and they stayed at the Elite-inn serviced apartment again.
A dish-washing machine is supplied in each room. But it is supposed that in case of short stay, as they don't used many dishes at one time, a liquied detergent is convenient for hand-washing.
Taking this valuable advice, we have started to supply it for short-stay customers.

Voice. 2

Customer's Profile

National Origin

Finland

Category of Business

Manufacturing Industry

Period of Stay

Mar.2006 - Mr.2007 (1 year)

Users

family (3 persons)

Voice of Customers

Sepcial thanks to the housekeeping staffs for always doing maintenance with respect and when we were not in the apprtment.
Special thanks to concierge staffs for always helping out, calling and solving our difficulties!

From Elite-inn

They stayed in Elite-inn for 1 year using 4 rooms for their project team staffs.
Though they had a little happening (to be kept quiet here), we are very glad to hear such special thanks.
If you have another project in Tokyo, please stay at the Elite-Inn serviced apartments. We are looking forward to see you again!

Voice. 1

Customer's Profile

National Origin

Sweden

Category of Business

Manufacturing Industry

Period of Stay

Sep.2006 - Mar.2007 (7 mth)

Users

family (4 persons)

Voice of Customers

Thank you for a wonderful stay.
For a family with children, I would be good to have some cleaning equipments.

From Elite-inn

They Stayed with 2 little children.
When they celebrated a wedding at the Swedish Embassy in Tokyo, their parents and brothers also stayed with us, when they celebrated a wedding at the Sweden Embassy in Tokyo.
We presented a small gift for this celebration, and they kindly sent us the following message after returned to their country.
***
Thank you for all the help during our stay at Elite-inn. We really enjoyed Tokyo and Japan and hope to come back someday. A special thank you for helping us celebrate our wedding. You helped us making it memorable.
***
We are very delightful to have given such sincere message.
Housekeeping is carried out twice a week, but we suppose that a room is apt to get unclean when living with a little child and they suggested to be given a cleaning equipment.
With this useful information, we will consider to supply a small equipment such as a broom and a dustpan for a family customer with little child

* Room stayed : Elite-inn Tokyo 301

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